Advertising’s Role in Marketing
Chapter 2
What is Marketing?
• The way a product is designed, tested, produced, branded, packaged, priced, distributed, and promoted
Key Concepts in Marketing
• The marketing concept
• Exchange
• Branding
• Added value
• Marketing should focus first on identifying the needs and wants of the customer
• To compete effectively, marketers must focus on the customers’ problems and try to develop products to solve them
Key Concepts in Marketing
• The marketing concept
• Exchange
• Branding
• Added value
• The act of trading a desired product or service to receive something of value in return
• Money is exchanged for goods
Key Concepts in Marketing
• The marketing concept
• Exchange
• Branding
• Added value
• The process of creating a distinctive and special meaning for a product
• Brand equity is reputation, meaning, and value that the brand name or symbol has acquired over time
Key Concepts in Marketing
• The marketing concept
• Exchange
• Branding
• Added value
• A marketing or advertising activity makes a product more valuable, useful, or appealing
The Key Players and Markets
• The marketer
• Suppliers and vendors
• Distributors and retailers
• The organization, company, or manufacturer producing the product and offering it for sale
• The advertiser or client (from the agency’s point of view)
The Key Players and Markets
• The marketer
• Suppliers and vendors
• Distributors and retailers
• Other companies that manufacture the materials and ingredients used in producing the product
The Key Players and Markets
• The marketer
• Suppliers and vendors
• Distributors and retailers
• Various companies that are involved in moving a product from its manufacturer to the buyer
Types of Markets
• Consumer
• Business-to-business (Industrial)
• Institutional
• Channel
The Marketing Process
• Conduct research and develop a situation analysis
• Set objectives for the marketing effort
• Assess consumer needs and wants
• Differentiate and position the product
• Develop the marketing mix strategy
• Evaluate the effectiveness of the strategy
Marketing Mix Strategies
• Product
• Place
• Price
• Promotion
• The product is both the object of the advertising and the reason for marketing
• Product category
– A class of similar products
Marketing Mix Strategies
• Product
• Place
• Price
• Promotion
• The channels used in moving the product from manufacturer to buyer
Marketing Mix Strategies
• Product
• Place
• Price
• Promotion
• Based on the cost of making and marketing the product and on expected profit
– Customary
– Psychological
Marketing Mix Strategies
• Product
• Place
• Price
• Promotion
• Use face-to-face contact between marketer and prospective customer
• Used to create immediate sales
How Agencies Work
Full-Service Agencies
• Include the four major staff functions
– Account management
– Creative services
– Media planning and buying
– Account planning
• Also have accounting, traffic, production, and HR departments
Specialized Agencies
• Specialize in certain functions, audiences, industries or markets
– Creative boutique
– Media-buying services
How Agencies Work
Account Management
• Acts as a liaison between the client and the agency
• Responsible for interpreting the client’s marketing strategy
Creative Development
• People who write
• People who design ideas for ads and commercials
• People who convert these ideas into commercials
How Agencies Work
Media Planning/Buying
• Recommends to the client the most efficient means of delivering the message
• Responsible for buying, planning, and research
Account Planning
• Gathers all information on the market and consumers and acts as the voice of the consumer
• Prepares comprehensive recommendations
How Agencies Work
Internal Agency Services
• Traffic department
• Print production department
Revenues and Profits
• Commission
• Fee
• Retainer
International Marketing
• An international brand is available virtually anywhere in the world
• The shift requires new tools for advertisers, including one language, one control mechanism, and one strategic plan
• The choice of an agency depends on the decision to standardize messages or localize them to accommodate local cultures
The Dynamics of Modern Marketing
• Integrated marketing
– All areas of the marketing mix work closely together to present the brand in a coherent and consistent way
• Relationship marketing
– Marketing that considers all the firm’s stakeholders
• Permission marketing
– Inviting prospective customers to self-select into a brand’s target market in order to receive marketing communication